Tag: attachments

All the articles with the tag "attachments".

• Reading a file a customer sends in chat: how an AI employee receives it, checks it and uses it

  3 Nov, 2026

  A customer sends a PDF, a photo or a document in the middle of a conversation. Here is how a Wetel AI employee receives the file, checks its type before touching it, opens it, hands it on, and what happens when a file is missing, unsupported or too large.