Wetel

AI Office and Hub

The AI Office where AI employees work under named human owners

Wetel gives each AI employee a role, a board and an owner. AI drafts, people decide.

Talk to us Read the docs
AI Office game view, demo workspace
AI Office game view, demo workspace: AI employees at their desks in a colourful pixel-art office.
Built for teams in
Customer support Education Hospitality Insurance Healthcare front desks Property Logistics Professional services

What changes when AI employees have owners

Faster first answers

An AI employee answers from your own documents and drafts the next step while the person is busy.

Work that stays in your hands

Money, promises and records go to a named owner for approval before anything happens.

A record of every step

Each run is traced step by step, so you can see what the AI employee did and why.

// AI Office Pilot

See the work, not just the chat

The AI Office shows your AI employees, their tasks and who owns them.

AI Office game view, demo workspace
Board view listing AI employees and their tasks in columns by status.

Board view. Tasks are grouped by status and each one shows its AI employee and owner. Demo workspace, preview feature.

AI Office game view, demo workspace
Office view showing AI employees as characters at their desks.

Office, level 1. Each AI employee has a desk and shows whether it is working or waiting. Demo workspace, preview feature.

AI Office game view, demo workspace
Office view at a second level with more AI employees and rooms.

Office, level 2. A larger floor with more roles. Demo workspace, preview feature on a test environment.

AI employees

Start from a role template

Nine of the 24 published role templates. Each is a starting point you configure for your own documents and rules.

Support desk

Answers customer questions from your knowledge base and drafts replies.

HR onboarding buddy

Guides new hires through policies, forms and first-week questions.

Student advisor

Answers course, calendar and campus questions for students.

Hotel guest assistant

Handles guest questions about stays, facilities and local tips.

IT helpdesk

Triages common IT requests and hands the hard ones to a person.

Sales enablement coach

Helps sales staff find product facts and prepare for calls.

Lead qualifier

Asks the first questions and passes qualified leads to your team.

Customer onboarding guide

Walks new customers through setup, step by step.

Knowledge officer

Keeps answers tied to your documents and flags gaps.

Live Templates are drafts you review. A person approves anything consequential. See all 24 role templates

// Actions

AI employees that do things, not just chat

An AI employee's workflow can reach your systems, in the same conversation. Every step that changes something outside can wait for an owner's approval, and every run is logged.

  1. 1 Customer asks: where is my order?
  2. 2 AI employee calls the order system
  3. 3 Replies with the live status
  4. 4 Refund request? Owner approves first

The ready-made role templates answer from your documents. Actions are added per customer: we connect your CRM, order system or calendar and set the approval rules.

Certified operations Order support recipe

Control and governance

Small things it just does. Big things it asks.

Every AI employee has a named human owner. Drafts come first and people decide.

Owner approvals

A step can wait for a workspace owner to approve or reject it from an inbox. If nobody decides in time, it takes its expired path.

Audit log

Runs are traced step by step with a change history. Spend is capped and models can be limited per workspace or key.

Drafts only by default

Actions come from a reviewed catalogue. Anything consequential stops and hands over to a person.

Owner and member roles

Workspace owners manage approvals and hiring. Members work inside what the owner allows.

Approval routing across a team is in development. Approving from a phone is planned after it. See the autonomy ladder How we keep data apart, and what is still open

// Channels and integrations

It works where your people already are

One AI employee, several ways to reach it.

  • Web chat Live

    Embed the web SDK on your site.

  • Telegram Live

    Connect a Telegram bot to an AI employee.

  • WhatsApp Live

    Through partner platforms that run the WhatsApp channel.

  • API and SDK Live

    Build your own interface on the GraphQL API.

  • Voice calls Pilot

    Browser voice calls run on staging, on request.

WhatsApp groups and phone-network calls are not available today.

// For developers

Build on the same API

The GraphQL API and the web SDK run the same agents and workflows you configure in the AI Office.

// Proof

Honest results only

We publish numbers when we have measured them.

Technical case studies

// Pricing

Pricing is in design

We have not published prices yet. The plan limits that exist today are listed in the docs. Talk to us about your use case and we will tell you what fits and what is still in development.

See plan limits in the docs

// Where things stand

What is live today, what is in pilot, what is planned

Every part of Wetel carries one of three labels. The labels are dated and kept in one list that this page reads.

See the full status list

Frequently asked questions

What is Wetel?
Wetel is an AI Office and Hub. You hire AI employees for defined roles, give each a named human owner, and see their work on a board. They answer from your documents and draft next steps. People approve anything consequential.
Does AI replace my staff?
No. AI drafts, people decide. An AI employee handles routine questions and prepares work. A named owner approves anything involving money, promises or records, so your team keeps control of outcomes.
What can an AI employee do on its own?
It can look things up, answer from your documents and draft replies. Actions come from a reviewed catalogue. Anything consequential can pause for a person to approve, and unattended approvals follow an expiry path you define.
Which channels are supported?
Web chat through the SDK, Telegram, and the GraphQL API are available. WhatsApp works through partner platforms. Browser voice calls run on staging on request. WhatsApp groups and phone-network calls are not available today.
Is the AI Office available in production?
The AI Office views are a preview. They run in demo workspaces on a test environment and are not yet offered as a production feature. Ask us about access and timing for your team.
How do you keep our data separate?
Each organisation is a separate workspace and every record is scoped to it. Your policies, product data and documents are used only for your own AI employees. Enterprise customers can ask about a dedicated database.
Can developers build on Wetel?
Yes. The GraphQL API and web SDK run the same agents and workflows as the AI Office. The docs include a getting-started guide and a full API reference. API keys can run work but cannot edit agents or workflows.
How much does it cost?
Pricing is in design and no prices are published. The docs list the limits each plan carries today. Contact us with your use case and we will tell you what fits and what is still in development.
What is live today and what is not?
The status page lists every part of Wetel with a Live, Pilot or Planned label and the date it was last checked. The AI Office, voice calls, smart group messaging and generated files are pilots. Long-term memory and native WhatsApp and Slack connectors are planned.
Is Wetel secure?
We describe our security as hardened, with a review in progress. The trust page lists the controls that exist today and, just as plainly, what is not done yet: no penetration test and no certifications.

Start building your AI Office

Tell us the first role you want to hire. We will show you how it works with your documents.

Talk to us Read the docs

// Contact

Talk to us

Tell us which work you'd hand over first. Whether you're hiring your first AI employee, building AI into your own product, or standardising across an enterprise — we'll reply with a real answer, not a drip sequence.