Channels
Where an AI employee can talk to people, and how far each channel goes
One row per channel with its real status. Official routes come first: a channel is live only where a person can use it today. Statuses come from the status page.
// Channels
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Telegram
LiveConnect a Telegram bot to an AI employee. Replies in direct chats.
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Web chat and SDK
LiveEmbed a chat widget, or build your own interface on the same GraphQL API we use.
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Partner messaging through the SDK
LiveA partner messaging platform connects to an AI employee over our SDK and decides what to forward. This is how channels such as WhatsApp reach an AI employee today.
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Group messaging
PilotIn Telegram groups an AI employee answers only when mentioned or replied to, with a cooldown and a daily cap. Pilot, not offered as a general production feature.
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Voice
PilotTalk to an AI employee by voice from a browser in pilot setups. Not available in production, and the reply delay is still above our target.
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WhatsApp
Via a partnerReached only through a partner messaging platform. There is no native WhatsApp connector built by Wetel.
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Unofficial WhatsApp routes
Not offeredRoutes that are not official WhatsApp channels, such as Evolution API, are not offered.
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Outbound calls from an AI employee
PilotA workspace owner can have an AI employee ring their own phone as a test. Calls to anyone else are refused. Pilot, owner self-test only.
How to read this page
Live means usable in production today. Pilot means it works in demo workspaces or on staging and is not offered as a general production feature. This page does not describe uptime or volume.
Need a channel that is not listed?
Tell us where your customers are. We will say plainly whether it works now, works through a partner, or is not available.