Tag: how-it-works
All the articles with the tag "how-it-works".
-
How do people reach an AI employee?
Today there are four ways: a 3D avatar that speaks and listens, a text chat you build from a working reference, your own app through the API, and a messaging app that is connected directly. Phone calls are not built yet.
-
What is a run record, and how do I read one?
A run record is the saved account of one workflow run: each step the AI employee took, what it produced, and where it failed. Here is how to read one with the documented query, and how to use it to check a reply against what really happened.
-
How long does a conversation with an AI employee stay open?
A conversation in Wetel opens when your app starts it and stays open until your app or the workflow ends it. One left idle for 30 days is marked expired, and the next message starts a fresh one. Here is what happens at each point.
-
What happens to a workflow when nobody approves in time?
An approval request in Wetel does not wait forever and is never approved by default. When its time runs out it expires, and the workflow follows the expired path you wired up. Here is what to put on that path and what the owner sees.