Tag: voice

All the articles with the tag "voice".

• Which voice should my AI employee use for which language?

  2 Nov, 2026

  A speaking voice belongs to one language and one quality tier, and the language an AI employee listens in is a separate setting. How to pick both, what the tiers trade off, and what we have not measured.

• Voice notes for an AI employee: English, Malay, Chinese, and what we have not measured

  13 Oct, 2026

  What happens when a customer sends a voice note to a Wetel AI employee, how the language settings work for English, Malay and Chinese speakers, the documented limits, and the honest list of what we have not measured or built yet.

• Why your AI agent needs to interrupt you back

  Updated: 3 Aug, 2026

  Most voice AI platforms call themselves 'interruptible' when they really mean turn-taking. Real barge-in needs voice-activity detection, frame-level audio handling, and a workflow engine that can cancel itself mid-thought — here's what that actually takes to build, and how Wetel does it.